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Tag: chatbots

Blog | Enrollment Growth University
January 29, 2018 By Ryan Drawdy

How Johns Hopkins University Uses Chatbots to Automate Customer Service

Understanding where and how your potential (and current) students find information is key to reaching them. Facebook and other social media sites have made it easier than ever for students and prospective students to connect with universities. Not everyone can travel to a campus where they’d like to study or speak one-on-one with a representative […]

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