Datamark, Leads360 ,and Neustar® (formerly TARGUSinfo) have teamed up to publish a collaborative white paper on the benefits of inquiry nurturing programs for higher education. The white paper outlines the right tools, channels and messaging for schools to reengage existing student prospects and help them progress through the enrollment process.
“We have found that a lot of colleges and universities tend to disregard non-converting inquiries too soon in the process. The truth is that just because inquiries are inactive at first, it doesn’t mean they are not inclined to pursue their education in the near future,” said Steve Winchester, Vice President of Marketing and Solutions for Datamark. “Having a disciplined inquiry nurturing program in place can be a cost efficient way for an institution to connect with its target audience and drive more enrollments.”
The three companies surveyed private sector colleges on their current approach to targeting past inquiries. The group found that approximately 33 percent of institutions surveyed thought it was easier to buy new inquiries rather than nurture existing ones. Additionally, almost 35 percent of schools said they stop contacting inquiries within the first 90 days, while more than 60 percent halt outreach after 90 days.
A regular, rules-driven inquiry nurturing program can turn a previous prospect into an inbound call, which can save a school’s admissions team time and money. When done the right way, an inquiry nurturing program can drive significant outcomes in terms of higher enrollment yield, improved productivity and cost savings.
The new white paper “Inclined But Inactive: Strategies to Win Over Past Prospects” is available for free download at Datamark’s website.
Leads360 is the market-leading enrollment management platform, proven to deliver smarter, more efficient recruiting and enrollment processes for schools that compete for students. With unmatched expertise, drawn from managing over 40 million prospects for more than 5,000 clients, Leads360 is the platform of choice for the nation’s largest and most successful educational institutions and business organizations. Leads360’s cloud-based, Software-as-a-Service (SaaS) solution meets the needs of the most demanding admissions departments, from multi-campus national institutions with large admissions departments to highly-focused specialty schools with only a handful of enrollment counselors. Whether student prospects are generated online or offline, a more powerful and efficient way to identify and enroll students that are the best fit for a school can be found at www.leads360.com/HigherEd.
ABOUT NEUSTAR® (FORMERLY KNOWN AS TARGUSINFO)
Neustar® (formerly TARGUSinfo) is the division of Neustar, Inc. (NYSE: NSR) and the trusted real time information services and marketing analytics provider for higher education institutions – both online and campus-based. Neustar is the only one with IAN—the market-proven, on demand insight engine, fueled by the most authoritative and current data available anywhere. IAN powers a broad suite of complementary, multi-channel consumer information solutions that help schools and universities make informed, actionable decisions on prospective student inquiries in real time – one interaction at a time. Neustar solutions helps schools increase contactability, determine best contact channel, understand their ideal student to know where to find more of them and tailor their website’s to each site visitor. Learn more at www.neustarinfoservices.com.