Helix Education Combines Proven Retention Technology with Student Success Coaching in New Retention-as-a-Service Solution Helix Drives Improved Retention with the Only Risk-Free, Performance-Based Retention Solution in Higher Education

Helix Education is helping institutions solve their retention challenges with its new Retention-as-a-Service solution. Understanding that retention can’t be solved with just data or just people, the company is combining its data-driven Helix Retain CRM technology with its proven, one-on-one student success coaches. And, it does so in the most affordable and flexible way possible. There are no up-front costs or initial investment required for institutions, rather they only pay based on the incremental gain in retention rates that their institution is able to achieve.

“Helix allows us to take retention to a much higher level, putting a proactive, personal touch on all outreach,” said Dr. Ed Schrader, President at Brenau University. “By layering success coaching on top of the retention technology, we are developing a powerful resource to keep our students connected. We know how they are doing so we can be more hands-on when offering support, and they know they have someone to reach out to if they are struggling.”

Retention statistics across higher education are alarming. According to the National Center for Educational Statistics, more than 40% of students who start their college education don’t end up finishing within 6 years. Our industry can do better,” said Matthew Schnittman, President and CEO of Helix Education. “It’s time that institutions finally have a retention partner who combines technology with coaching to deliver predictive and proactive interventions. We are so confident in our ability to improve retention rates through our proven methodology, that we shoulder all of the upfront costs and risks on behalf of our partners.”

Helix Education’s trusted and transparent retention methodology is rooted in the company’s CRM, Helix Retain, and proprietary RISE student success coaching model. As student data is aggregated across the education lifecycle, it is made actionable in Helix Retain, helping student success coaches personalize their outreach strategies. The company utilizes enrollment, academic and behavioral risk factors to predict precisely which students will struggle, and reach out before they do.

What’s more, Helix teaches institutions how to manage these retention services on their own, empowering institutions to take services back in-house over time. Institutions can get up and running with Retention-as-a-Service in as quick as a couple of months. To learn more, please visit www.helixeducation.com/retention-as-a-service.

About Helix Education

Educators today are challenged to achieve multi-layer visibility, actionable analytics and measurable results, yet the legacy partnership approach that spans the industry simply can’t support these outcomes. Helix Education gives educators an opportunity to break away, disrupting the traditional landscape with innovative solutions, minds and models. Helix Education’s marketing services, enterprise services and integrated technologies aggregate data across the education lifecycle, empowering institutions to find, enroll, retain and teach students, ultimately optimizing the cost of graduation. Its partnership framework bridges four transformative decades, with over 250 institutions, fostering trust and transparency through a solid understanding of institutional challenges, a reliance on conclusive business intelligence, and a commitment to collaboration. For more information, please visit www.helixeducation.com.

Kara Snyder

As the Director of Corporate Marketing, Kara brings nearly a decade of education marketing insights and experience to Helix Education. Before joining Helix, she worked in enrollment and affiliate marketing, undergraduate and graduate admissions, and student affairs. Kara earned her bachelor’s degree from Temple University.