How data mining can help surface helpful student feedback

How can data mining help surface helpful student feedback?

Reported by The Chronicle of Higher Education, Lisa Elfring from the University of Arizona works with her Institutional Research department to take the feedback from her student evaluations and turn them into positive- and negative-word clouds. This allows her to quickly spot trends and the most commonly used words and subjects, and get an immediate at-a-glance understanding of common pain points and pluses.

The takeaway? How do we use readily available technology and tools like these to help analyze and leverage student evaluation information?

May you continue to fight the good enrollment growth fight at your institution today, and we’ll see you again tomorrow.

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Eric Olsen

Eric brings more than a decade of award-winning creative brand development, marketing analytics and higher education experience to Helix Education. Eric is a graduate of Bradley University and earned his MBA at Lewis University.