Helix Explores Retention Transformation in eCampus News 2016 Predictions Article

“Data will basically permeate every aspect of campus decision-making,” according to eCampus News and the higher ed innovation and technology visionaries it interviewed for its article on 2016 higher ed predictions.  Among those visionaries sharing their outlook for the new year is our own President & CEO, Matthew Schnittman.

At Helix, we believe educators will see a transformation in student retention in 2016. While data is at the core, we’ll start to see more emphasis on a “closed-loop data + coaching” model, integrating technology, staff and a culture to continuously learn from student engagement and improve results.  Data will fuel action in new ways, and action will now be even more relevant as supported by accurate and predictable information. Traditionally seen as a division of assets, data and coaching are now in a position where their combined power outweighs their individual strengths.

As Schnittman points out, “Data and coaching are not new concepts, but the innovative way they can be combined to provide a truly personalized, student-centric experience in a scalable, sustainable model is going to change the face of retention as we know it.”

The “Leaders give their 2016 higher-ed predictions” article also explores other trends including hashing out affordability, new measures of quality, and a refocus on students as noted by the Christensen Institute; more flexible IT infrastructures as noted by the University of Tennessee; the rise of people over technology as noted by Long Beach State University; and of course the ever-growing importance of data and analytics as noted by several institutional thought leaders.

While there’s never a dull moment in higher education, 2016 is sure to be another year marked by innovation, transformation, data insights and what we hope will be a year where we finally see a meaningful improvement in student retention metrics.

Sarah Horn

As the VP of Retention at Helix Education, Sarah brings unique insight into student retention from more than a decade of experience in higher education, nearly all in operations. She has designed, scaled and managed a success coaching program for an online Associate's Degree, and has a tremendous amount of experience aligning and implementing relevant, practical retention strategies that drive results. Previously, she worked for Inside Track as Campus Director, implementing large-scale partnership. Sarah is a graduate of The University of Rochester and earned her Master's degree at John F. Kennedy University.