Are higher ed’s trust banks empty?
Reported by EdSurge, the grace period our students and their families gave us may be running out. It is impossible to know the future. And yet, announcing plans and reversing course just weeks later rightfully strikes our students as a trust loss for us.
The takeaway? How can we add trust deposits to our bank, by being truthful, being humble, and being empathetic?
May you continue to fight the good enrollment growth fight at your institution today, and we’ll see you again tomorrow.
Have an Amazon Alexa-compatible product? Subscribe to our Enrollment Growth Briefing.